Privacy Policy

— last updated 05.14.2025 —

At 2nd Forge LLC (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy of individuals whose personal data we process. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our IT consulting services, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and relevant Washington State privacy regulations.

By accessing or using our website or services, you consent to the data practices described in this policy.

Information We Collect

We may collect and process the following categories of personal information:

a. Personal Identifiers

  • First and last name, email address, and phone number

  • Company name and job title

  • Company billing and postal addresses

 b. Account and Service Data

  • Communications with our team to support our business relationship

  • Data you provide to us to fully perform under any contract, including account login credentials

  • Data you provide to us to receive technical assistance

  • Data you provide to us during customer service interactions

  • Service preferences and usage data 

c. Technical Information

  • IP address and approximate geolocation

  • Applications and application usage data

  • Network configuration and traffic data

  • Cookies and tracking technology usage data

  • Browsers and device types

d. Financial Data (if applicable)

  • Payment details for service invoicing (handled via secure third-party providers)

We do not knowingly collect data from individuals under the age of 16.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we only process your personal data under the following legal bases:

  • Contractual necessity: To perform our obligations under a contract

  • Legitimate interests: For business functions such as analytics, client management, and IT security

  • Consent: When legally required, such as for email marketing

  • Legal obligation: To comply with applicable laws

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage IT consulting services

  • To maintain and support client relationships

  • To send service-related communications

  • To manage billing and process payments

  • To improve the functionality and security of IT systems

  • To comply with legal and regulatory requirements

How We Share Information

We do not sell your personal data. We may share your data with:

  • Service providers: Such as CRM platforms, email tools, and hosting services

  • Business partners or subcontractors: When necessary for delivering consulting services

  • Legal authorities: If required by law or to protect our rights

All third parties are required to handle your data securely and in compliance with applicable laws.

Data Transfers

If you are located outside of the United States, your personal information may be transferred to, stored, and processed in the U.S. or other jurisdictions that may not have equivalent data protection laws.

We take appropriate safeguards, such as Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs), to ensure that your data remains protected.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal, accounting, or reporting obligations. When data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

a. Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccuracies

  • Request erasure (the "right to be forgotten")

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

b. Under the CCPA/CPRA, California residents have the right to:

  • Know what personal information is collected and how it's used

  • Request access to and deletion of personal data

  • Opt-out of the sale or sharing of personal information

  • Correct inaccurate personal information

  • Limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us at connect@2ndforge.com. We may need to verify your identity before fulfilling your request.

Cookies and Tracking

We may use cookies and similar technologies for security, the personalization of communications and marketing campaigns, and website analytics. You can control or disable cookies through your browser settings. For EU and California residents, cookie consent mechanisms are provided where required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, access and permissions controls, encryption, and secure infrastructure practices.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated on this page and, where appropriate, by email.

 

Contact Our Team

If you have questions, requests, or concerns related to this Privacy Policy or our data practices, please contact:

Andrew Pope | 2nd Forge LLC
1328 NW Woodbine Way, Seattle, Washington, 98177-5244, United States
connect@2ndforge.com
+1-425-829-2524

— last updated 05.14.2025 —